FAQ

Frequently
Asked Questions

  • What are activities of Expertco Group LTD?
    Expertco Group LTD is officially registered high-yield hedge fund from London, United Kingdom. We offer profitable private investment in operations with shares, Forex trading and cryptocurrency exchange activities.
  • Is it profitable to invest with Expertco Group LTD?
    Yes, we offer profitable investment for anyone. The high-yield deposits are provided by a rapid growth of Forex market and cryptocurrency price volatility – besides, our financial risks minimized by diversifying the investment of funds.

  • Is Expertco Group LTD registered?
    Yes, of course, to offer such service we have to be registered, and we do. Expertco Group LTD has been officially registered in the jurisdiction of the United Kingdom in June 2020: https://beta.companieshouse.gov.uk/company/12698107

  • Where is your office, which I may visit?
    The company office is in London, UK. However Expertco Group LTD represents a virtual Forex market and cryptocurrency exchange and therefore its policy presumes interrelations with our clients online. This international company is set up for continuous improvement. However, if you need to efficiently arrange a meeting with the company's management, you can visit us at 307-317 Euston Road, London NW1 3AD, United Kingdom.

  • How to become a client of your investment program?
    Pass through a free simple registration and open a deposit with any amount you like, from $30 to $300,000.

  • Do you have support service within Expertco Group project?
    Yes, Expertco Group LTD has round the clock support in the form of live chat, phone, email and the feedback form on the website.

  • Is my money safe here?
    Your funds are protected by investment and trading strategies of Expertco Group LTD, which includes the creating of stabilization fund. We also use for trade no more than half of the total deposited amount and for each trade no more than 10-15% of the total capital, the rate of risk for each trade is less than 2% of the total funds.
  • How quickly will be my deposit credited?
    Deposits will be held immediately, except cryptocurrency payment that requires at least 3 (three) network confirmations.

  • Why should I wait while my cryptocurrency deposit will be credited?
    How long confirmations take depends on the coin, as each coin has a different timeframe for how quickly blocks are mined. With Bitcoin a block is added roughly every 10 minutes. That means there will be 1 confirmation every 10 minutes starting once an unconfirmed transaction is added to the blockchain (an unconfirmed transaction is a transaction that is waiting to be added to the blockchain by miners). Then, each block added after that initial block results in 1 confirmation. So, 1 confirmation takes about 10-20 minutes, 3 takes an hour, etc.

  • Where I can check how many confirmations my cryptocurrency payment has now?
    The best way to check is visit https://blockchair.com and use your payment hash or cryptocurrency address where you have sent a payment.

  • I sent a cryptocurrency payment, but my deposit was lost and was not added! What to do?
    Above all, don't panic and check how many confirmations your payment has at the moment. If there are 3 or more network confirmations, you should contact technical support via email or the feedback form in your account. Let us know your username, the exact amount of the deposit and the selected plan, as well as the payment hash to search for the transaction.

  • Which payment methods do you accept?
    We accept a majority of payment methods including Perfect Money, Payeer, Bitcoin, Ethereum, Litecoin, Bitcoin Cash and Dogecoin.

  • What are the minimum and maximum withdrawals?
    You can make a request to withdraw profits as soon as your account balance is $0.1 and more.

  • How fast do you process withdrawals?
    Typically, withdrawal requests processed in manual mode after checking, it can take up to 12 business hours. In very rare cases, longer processing of a withdrawal request may be associated with mandatory account verification. Expertco Group LTD does this safety for both your money and personal data.

  • Can I use different currencies to invest and withdraw profits (for example, to invest Perfect Money and withdraw profits in Bitcoin)?
    No, you are only able to withdraw same currency you used to make a deposit. This is necessary for keeping clear statistics and asset management.

  • Does Expertco Group LTD offer affiliate program?
    Yes, Expertco Group LTD has three-level referral program, which offers 10%-3%-2% on the deposits made by people you referred.

  • Who can become my referral?
    Anyone who is interested in investment can become your referral. There are no any restrictions in this matter.

  • Can I earn referrals commission if I am not even active investor?
    Yes, you can. Your own deposit is not required to use referral link and get affiliate rewards.

  • Do you pay referral commission if my downline makes a deposit from his account balance?
    No, you will be rewarded for only deposits from external payment wallets.